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The Charity Fundraiser Team takes your safety and security very seriously. Many measures are taken to ensure a positive fundraising experience for both Charity Fundraiser users and donors alike. The Charity Fundraiser community is designed to reward authenticity and transparency during fundraising campaigns. Below you'll learn more about how Charity Fundraiser protects its community.
Donors should only contribute payments to Charity Fundraiser users they personally know and trust. We're often asked how a donor can tell the authenticity of a personal cause found on Charity Fundraiser. Unfortunately there is no way to 100% guarantee that a userâ€™s Charity Fundraiser donation page contains accurate or truthful information. As such, donors should not make payments to any pages or people unless they fully understand and trust the cause presented.
Payments to Charity Fundraiser a Certified Charity donation pages will always be delivered to the indicated organization. Charity Fundraiser pages that contain the a Certified Charity graphic (top, right of screen) do not allow the user to receive payments. Instead, all donations are securely processed and delivered by our Charity Donations partner FirstGiving.
All transactions initiated through Charity Fundraiser are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you're using to verify the security of the transaction.
Beware of donation pages that attempt to bypass the prescribed donation method (ie, posting direct links to alternative payment methods). Only complete payments by clicking on the large Donate button found on each Charity Fundraiser donation page. Please report any pages that request direct payments or users who attempt to contact you to arrange an alternative method of payment.
What to look for when donating:
Charity Fundraiser contains a number of features designed to help you make an informed donation decision. Specifically, please refer to the Created By area located in the top-right corner of each Charity Fundraiser online donation page.
1. Do you know the Charity Fundraiser user?
Only donate to people you know & trust. When in doubt, don't donate.
2. Do you recognize the users email address?
The email associated with the users PayPal account is displayed.
Users are required to display their authentic identities when using Charity Fundraiser. This helps ensure that donors understand who is collecting the money. Charity Fundraiser helps communicate account authenticity while protecting users personal contact information by leveraging Facebook. Each Charity Fundraiser user may connect a single Facebook account to their online donation page. In doing so, the users name, photo and number of friends is displayed. However, the link to a users Facebook profile remains private.
Charity Fundraiser accounts that fail to meet the above requirement, or attempt to use Facebook accounts that don't appear authentic (no photo or low friend count) will not be approved for inclusion within the Charity Fundraiser Search Directory.
Additionally, Charity Fundraiser donation pages that have not met the Facebook requirement will display a notification message to donors stating that the account has not been Facebook Verified.
Charity Fundraiser users receive all payments through their own personal PayPal payment processing accounts. As such, each Charity Fundraiser user immediately receives each donation into their chosen payment account. All transactions initiated through Charity Fundraiser are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you're using to verify the security of the transaction.
Attempting to bypass the prescribed donation method (ie, posting direct links to alternative payment methods) is strictly prohibited by Charity Fundraiser and will result in account termination.
At no time will Charity Fundraiser request or store sensitive data such as users banking information or passwords to payment accounts. Users will securely provide such information only within, and when prompted by their PayPal account.
Please beware of, and immediately report any solicitations made through your Charity Fundraiser page using the Contact feature. Charity Fundraiser will never contact its users through this method. Do not provide your personal contact information, such as phone number, to anyone that requests it. Ask questions and have a conversation over email if need be. Additionally, exercise caution if you receive offers from 3rd-party fundraising companies or individuals offering personal assistance.
NEVER arrange to personally meet anyone who contacts you through your Charity Fundraiser page. Report any suspicious activity directly to us.
Reporting a Problem
The Charity Fundraiser Team is extremely responsive and wants to hear from you. Immediately report any problems or concerns directly to us on our Contact Page.